Privacy Policy

1. Information We Collect

When you book a tour or contact us, we may collect:

• Name, email address, and phone number
• Passport/ID details (required for permits and border crossing)
• Travel dates and preferences
• Payment information
• Health information relevant to altitude travel (voluntarily provided)

2. How We Use Your Information

We use your personal information to:

• Process and manage your tour bookings
• Arrange permits, flights, hotels, and transportation
• Communicate trip details, updates, and emergency information
• Provide customer support via WhatsApp, phone, or email
• Improve our services and website experience

3. Information Sharing

We share your information only with:

• Hotels, airlines, and transport providers (to fulfill your booking)
• Nepal government authorities (for permits and border documentation)
• Emergency services (if required for your safety)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We take reasonable measures to protect your personal information. WhatsApp conversations and booking details are stored securely. Payment processing is handled through secure third-party payment providers.

5. Cookies

Our website may use cookies to improve your browsing experience and analyze website traffic. You can disable cookies in your browser settings.

6. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Withdraw consent for marketing communications

7. Contact Us

For privacy-related inquiries, contact us at [email protected] or call +977-9856014889.